Privacy Policy

At Fiif, we uphold the highest standards for secure transactions and customer information privacy, as we greatly value the trust you place in us.

Our Privacy Policy may change at any time without prior notice. To stay informed of any updates, please review this policy periodically. By accessing this website, you agree to the terms outlined in this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our website.

By using the website, you expressly consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is an integral part of our Terms of Use.

Collection of Information

When you use our website, we collect and store personal information provided by you to enhance your experience and ensure a safe, efficient, and tailored interaction with our services. This includes information essential to fulfilling these objectives.

We may collect the following types of personal information:

  • Name, address, and contact details
  • Date of birth and gender
  • Interests and preferences
  • Account and newsletter preferences
  • Product ownership details, purchase information, and delivery date
  • Information related to any communications with us (e.g., call recordings, product details, and advice provided)
  • Loyalty program usage and rewards claimed
  • Business contact information, employment details, and position
  • Reviews, comments, photos, and forum posts submitted by you
  • Credit and financial checks
  • Social network profile details, interactions with our content (e.g., likes or shares), and associated actions
  • Website usage data, such as browser type, visited pages, and items clicked
  • Service or product logs, including technical information like IP address and device settings
  • Geo-location data, if consented to during the use of location-based services
  • Preferences set during the setup of internet-enabled products or services
  • (For job applicants) Employment history and related information.

Use and Sharing of Information

We do not sell your personally identifiable information without your consent unless explicitly outlined in this Privacy Policy. Information collected may be used or shared with our corporate affiliates, dealers, agents, vendors, and third parties to:

  • Process your requests
  • Comply with legal, regulatory, or audit requirements
  • Improve our website, products, or services
  • Conduct research and better understand customer needs
  • Develop new offerings
  • Inform you of products or services that may interest you

We may combine the information you provide with data from other sources to serve you better. However, we do not share, sell, trade, or rent your personal information to third parties for unknown purposes.

Cookies

Cookies are small data files stored on your device that help us recognize you upon subsequent visits to our website. They enable us to track website usage and enhance your experience.

Cookies do not store or transmit personal information. You can manage your browser settings to accept or decline cookies, though disabling cookies may impact site functionality.

Links to Other Sites

Our website may contain links to external sites. We are not responsible for the privacy practices, accuracy, or content of these third-party sites. We encourage you to review the privacy policies of these sites.

Security

We implement industry-standard physical, electronic, and procedural safeguards to protect your information. Sensitive data is hashed or encrypted when stored, processed, and re-encrypted or discarded when no longer needed.

Opt-Out Policy

You have the option to opt-out of receiving non-essential communications, such as promotional or marketing-related messages.

Please email customercare@fiifinternational.com if you no longer wish to receive updates from us.

Consent

By using our website and providing your information, you consent to the collection, use, and sharing of your data as outlined in this Privacy Policy.

Any updates to our Privacy Policy will be posted on this page to keep you informed about the information we collect, how it is used, and under what circumstances it is disclosed.

Changes to This Privacy Policy

Our Privacy Policy may change without prior notice. We encourage you to review this policy periodically to stay updated on any changes.

Questions

For any questions about our Privacy Policy, please email us at customercare@fiifinternational.com.